Software for online shops - MuBuddy. Documentation of the software!

Documentation of the Mubuddy software

Shop guide

This is guide for working with MuBuddy.com online store system.It explains how e-shop works and use of all its capabilities.

Software MuBuddy.com is fully completed and automated electronic system for online shop. This system has developed an administrative part of which the store owner (trader) manages his own shop and client`s part – the site on which customers are shopping.

Intial configuration of the store Configure / Settings

The store is configured for normal operation with all system settings. For begining to work properly it is necessary to be made some adjustments from the owner (trader). For each part of administration of the store has description on how to use. Before starting to configure, read the instructions for working with the relevant section (HELP)

Once you have received access to the administration of the store with the default account MANDATORY add a new user with the rank of "Administrator" , and delete the accout by default. From the administration, click Configure -> Personnel and add a new administrator account and delete the default one.This is doing for security.You can add non-limited number of accounts. The system supports two types of accounts :

Account status "Administrator"– this type of account has full rights to all resources of the system.
Account status "User"– this type of account has limited rights to the system. This account type is suitable for staff of the store, which will add (edit) goods will serve the orders will have access to the database of customers and businesses customers, will be able to edit and add new posts in the forum, send newsl e tter s , if has password (which is set on the menu Configure -> Settings -> News Letter User Confuguration section).

In the menu Configure -> Settings set e-mail address at which the system will communicate with you. At this eMail, you will receive all messages that the store generates and communications from the contact s form on the site.
In the menu Configure - > Settings (Payment Settings section) select :
Default Currency - select with what currency will operate the store. This is the (default) currency, which all the goods will be sold.
Choose which a payment processors (online payment systems) will be used . Details of the possible ways of payment can be found here.
Cash on delivery - Method of “Cash on delivery payment” , select On (Enable) or off (Disable) at your discretion. In this method of payment, the customer pays the amount in the moment of receiving the goods.
Payment via ePay.bg - Payment via ePay.bg , select On (Enable) or off (Disable) at your discretion.
Payment via PayPal.com - Payment via PayPal.com , select On (Enable) or off (Disable) at your discretion. Details here.
Payment via MoneBookers.com - Payment via MoneBookers.com , select On (Enable) or off (Disable) at your discretion. Details here.
Payment via 2CheckOut.com - Payment via 2CheckOut.com, select On (Enable) or off (Disable) at your discretion. Details here.

In all methods of payment without "Cash on delivery" (COD) payment the price of goods shall be made in the process of ordering. Any payment processors communicate with the store whether the payment was successful or not. This is an automated process to work properly you need to adjust the payment system and your account processors in the manner described in HELP.

For each set of payment processors is written in the guide section. Follow the instructions to configure and set the required settings for each payment processors. To use certain Payment processors you need to have registered account in this processor. From the administration Configure -> Settings select processors, you want to configure. On every page there are processors description and explanation (Configuration Help) how to configure the system with the necessary adjustments so that the payment system work. Follow these instructions and configure all processors, which you can use. If you disable a Payment processors on the menu Configure -> Settings (Section Payment Settings) then it will not appear on the site as a possible method of payment. It wont be seen in the administration too. If your account is in one of the Payment processors which is not in the currency that works with your store, the system automatically calculates the amount to be paid in such currency as your account is in the relevant Payment processors, the rate at the time of payment, taken from Yahoo Finance or Google Finance, if yahoo finance is not available at this time for any reason. If the system fails to take the course and google finance, the system will take courses from the system log - this is the last known rate for that currency.

In the menu Configure - > Settings (section Language Settings) select the default language, which will the site operating with . If the site is not multi -language "Show Language menu on the site" - so the site will only display the default laguage.
In the menu Configure - > Settings (section Image Size .. ) select different sizes of photo system will use the site. The administration have set sample sizes that can be changed if necessary. Dimensions are inpixels and size you set is a big part of the picture.

Description of all fields for setting the site Configure / Settings / Site Config

From this page, system settings on the site are made.
Warning: If you are not sure in some setting, do not change it because it can lead to stopping the properly work of the shop.

Section: MySql Database Settings - Database connection settings. Caution: Do not change these settings!
Section: Web Site Settings
Domain for the shop, without www. OR http:// - domain, which the store operates . without www. or http:// . Example: myshop.com
Official E-Mail address - This is the eMail address which the store will send all messages to you .
Full path, example - physical path of the store. Caution: Do not change these SETTING. If you save it wrong you can restore it with "Detect Path" button.
Section: Delivery Method - From here you can change the way the system will calculate the delivery. Details here.
Section: Pagging Settings - Set to the number of goods which will appear on one page for listing of all goods found.
Section: Security Settings - - Settings related to system security.
Show image verification to prevent automated submissions on Contact Form and Forum - On (Enable) or off (Disable) image of the contact form on the site and format for writing new messages in the forum. It is recommended that this option be included to protect from automated spam submitions.
Number of unsuccessfull - the number of un successful attempts to log i n before the picture for verification appears.
Section: Language Settings - Language settings of the site .
Show Language menu on the site - Turning on (Enable) or off (Disable) flags switching different languages. If this option is off site will be only one language, one that is set to Default Site Language.
Section: eMail Notification Messages - Settings for sending messages from the store for different events.
Send message to Official E-Mail to notify for a sale - turned on (Enable) or off (Disable) sending eMail to the Official E-Mail address, to inform you for a sale.
Send message to the BUYER to notify for a sale - send eMail to the customer invoice. With links Edit Massage you can edit how to look every mail. Most of the following is a description of the strings, which can replace all the details of the client. If you use different language versions of the site save on each template language.

Section: News Latter User Confuguration - a system for sending of news, offers, promotions to customers of the store and more.
Enable password protection - password protection for staff who have no administrative rights.
Allow users automatic delete eMails from non stote client Mailing List - Allows owners of e-Mail to delete their eMail from database - in the body of the email put the string %UNSUBSCRIBE_LINK% - link to remove eMail from the mail list HELP
Section: Image Size of the Product Pictures - Set the size of all images needed GOODS system for different views. Size in pixel and you set the size of a large part of the picture. The system automatically makes his images all the sizes needed on the site. Under each size photo you can include or filter for detailed terms - Unsharp Mask. This filter reacts at the time of recording the picture! To exclude or include this filter already uploaded images need to board the new photos. Filter settings are made in Section Image unsharp mask parameters.If you decide to use this filter test with these values, so the picture look best.
Section: Image Size of the Offers Pictures - Set the size of all images of OFFERS needed for system for different views. The system works similarly as in Section Image Size of the Product Pictures

Add products

To start adding products to the store you have to:

2.1 Add manufacturer of the good - from the menu Articles... -> Producers . How to add the producer read here.
2.2 Add product category – from the menu Articles... -> Caregories. How to add category and how to set menu categories on the site read here.

If the database has added producer and the product category is not necessary to repeat steps 2.1 and 2.2

Add / Edit goods - from the "Articles" (Goods) select (top left or below the table) "'Add New Item", to edit the item simply select (click on it from the list of goods)

In the "Name field:" Enter the short name of the product.
In "Item code:" Enter the nomenclature number of goods (usually a number of nomenclature of goods manufacturer).
In "Short Description:" Enter a short description of the product to about 15-20 characters (example: product name - model).
In the "Detailed description:" 'Enter a detailed description of the product, different technical specifications and all the information you want to see this product on the site.
Select the manufacturer of the product (manufacturer should be introduced into the system in advance!).
Choose the correct product category (category must first be submitted to the system!).
Enter the total price for the commodity.
Enter the weight of the product - This field is required if is used Weight method method based on weight of goods) for delivery. If its used Zone method - Method based on distance (point of delivery) to the client, the weight of the product may not be entered into the database.
Enter in months guarantee on this product.
Select default image of the product. Choose a default image (picture) of the product. This photo will be visible in all places in the site where the product appears. From this image the system will make all necessary sizes photos for different views of the site. These dimensions can be modified by the Configure/Settings/Site Config section: Image Size of the Product Pictures. Size of all images in pixels (pixels), such amount which is set is of a longer part of the picture! Size of each image can turn on / off "Unsharp Mask" - filter for detailed image. NOTE - this filter reacts at the time of uploading the picture.
Set status of the goods "Enable/Disabled". If for any reason you choose a product does not appear on the site, you can disable it. Status forbidden goods will not appear on the site and at the same time is not deleted from the database. WARNING - if you disable some good here and it is included in the promotion or offer that has already been established earlier, the product will continue to be displayed on site until you create a new (just enough to push the button Save of the promotion or offer for different language versions of the site).
If you do not keep some goods at a stock and you want to display it to the site in the field "store" set "delivery"
If you keep stock of goods, set the number of goods in the warehouse. When you purchase goods in the shop system automatically deduct from the number of warehouse goods.
In the "Minimum Quantity" Set a minimum number of goods in the warehouse. In reaching this amount automatically (once a day) you will be notified by e-mail for all goods with the reduced amount. Reduced quantity of all goods in the warehouse can also be seen from the "Articles" (Goods)=> "Decreasing goods in the warehouse". The system will offer to make a printout of the reduced products in the store.

After writing all the necessary information click on a Save button. This product is stored in the database store.
Once you have saved product in the database (or edit the goods) the system allows you to upload unlimited photos of the product in the section "Slide Show Images".
You can not add a unlimited number of product images that will appear in the product information site. The system will automatically resize the image to given size in pixels by you, as the amount which is set longer part of the picture! You can resize photos in the Configure/Settings/Site Config section: Image Size of the Product Pictures and whether or not to use Unsharp Mask.

NOTE - If you maintain different language versions of the site Switch to any language (with language bar on the left) and enter the necessary information to every language and save.

Search for products in the database
The system offers a search engine to search the database with the goods. Requested word is searched in all fields of a record for a product. Additional criteria that may be included in the search are
- Restrict search only in certain categories.
- Reducing the demand for goods that have been added or edited by a particular operator.
Search results appear in the table in which goods can also be edited or deleted.
Description of the table with the goods.
List of goods takes place in the table pages.
In the first column of the table (good) appears the short description of the product, the manufacturer of the product and price.Before the short description of the product has a check box that serves as marking of the product. Marking it by clicking anywhere on the line with the product or simply include a check box. Marked goods (lines) are colored in gray.
The column CODE shows nomenclature number.
In the column "Change" shows the date, time and operator who last edited product.
In the column "Available" shows goods in warehouse. The value can be changed.
- Enter a presence in the store, Mark (check boxes before) the goods, select the radio button save located in the lower right corner of the table) and click the Save button. It can be edited availability of all goods (found by defined criteria) by this way.
To block / unblock both the number of goods (as defined search criteria) Mark (check boxes before) the goods, radio button Block or Unblock and click "Save".
- goods do not appear in the list of goods. To view the blocked goods from the box "Category" select "Blocked goods" ((at the bottom painted red background) and click Search. All frozen products are painted yellow.
When you delete a manufacturer from producers table and in the goods table there are goods of deleted manufacturer,so they are missing from the goods table (in administration) with the status "Warning - Unknown Producer!". Goods whose manufacturer is deleted will not appear on the site. To see all the goods that are with removed manufacturer click on menu "Category" select "No producer" (at the bottom painted red background) and click on the search button.
When you delete a category from the Category table the table with any goods which are with deleted category they are listed in the table with the goods (in administration) with the status "Warning - Unknown Category!". To see all the goods that are deleted from the menu category "Category" select "Uncategorized" ((at the bottom painted red background) and click on the search button. Goods without category will appear when searching but will not appear in the price list.
To delete multiple products simultaneously (in a certain search criteria) Mark (check box to) the products, select a radio button Delete and click the "Save". Note - all marked products will be deleted without being able to be recovered.
To Add more items both in the promotions table (found on certain criteria) Mark (check boxes before) the goods, select the Add in promotions radio button and press the "Save" button.
For entry into edit mode, click on the product name of the product from the first column or the photo of the product in the last column
By clicking on the operator, last revised product you will enter the edit mode of the operator.
Settings of the goods view. - From "Articles" (Goods) select (top right) -> "Settings".
In "Show Contact Form TAB in products" - you can enable / disable the contact and inquiries form about the product that appears when selecting a product.
In "Show Comments (Forum) TAB in products:" - can enable / disable comments (these comments are added in the forum if activated) to the product.
With the "Enable SlideShow in products description:" - can change the display of additional images to the product. If "enable" additional photos will appear consecutively after clicking the mouse on them. If "disable" any additional photos will appear one below the other.
SEO - Search Engine Optimization:
Add Short products description to meta tag "keywords" - You may also include a short description of the goods to the meta tags on the goods page in the shop. If you do not fill in the fields "SEO", this option is recommended to be included (enable).
Add Price of product to meta tag "keywords": You can include the price of goods to the meta tags on the goods page in the store.
Add Warranty of product to meta tag "keywords": You can include a guarantee of the product (if you give a guarantee) to the meta tags on the goods page in the store.
Add Products name to meta tag "keywords": You can include the name of the product to the meta tags on the goods in the shop. If you do not fill in the fields "SEO" in the entry (good editing), this option is recommended to be included (enable).
Add Delivery price to meta tag "keywords": You can include the delivery price (if using a method based on weight of order - Weight method) to the meta tags in the goods page in the store.
Add or replace default meta keywords and default meta description... : If the Select-box is "append", to meta tags on the goods in the shop will be added all the above listed options. If Select-box is "replace" described above options will be replaced with meta tags in SEO section of the insertion or editing of the product.
* If SEO is introduced section title (<title></title>) of the goods, stores will display it. If the field for the title of the product is empty, the system will automatically display as the title would be a combination of manufacturer + Category name+ name of the product.

Manufacturers

Before you start adding products you must be introduced producer of goods in the table with producers.

Add the manufacturer
Click on the button "Add manufacturer" (above left)
In the "Manufacturer" specify the name of the manufacturer.
In the "Description" write a short description of the manufacturer.
Choose a picture, logo or insignia to the manufacturer.
Select status "Visible" (if you want to see this manufacturer in the producers table)
Add the manufacturer with the "Save button".
If you use different language versions of the site must edit (name and description for the manufacturer) for each language.
Edit manufacturer
To edit a manufacturer, click the name of the manufacturer or on his photo.
You can change the name, description, change image and change the status of the manufacturer. If you select status "hidden" that producer will not be displayed in the table of the producers of the site. The name of the hidden manufacturers are colored in red in the administration manufacturers table.
The system will automatically resize the photos depends of your set up size in pixels, as the amount which is set longer part of the picture! You can resize photos in the Configure/Settings/Site Config section: Image Size of the Producers Pictures to use or not as Unsharp Mask
After editing manufacturer. to reflect changes in site MANDATORY save changes with the button "Rebuild".
Edit the table with producers

Table with producers of the site may be changed, as arranged in the desired order manufacturers. In the table of site producers are ranked 4 on one line. Counted from left to right and from top to bottom. With the check boxes in column "Row" (in the administration) can change this arrangement. Arrange in the desired order producer, mark check boxes to all producers and click on the button "Rebuild" (Be sure the radio button "Save" is selected)
If you use different language versions of the site must save (as described in paragraph 1 way) arrangement of the manufacturers for all language versions of the site. This happens when you switch to the language (Mark check boxes to all producers) and save the button "Rebuild"..
To delete a producer of the table do the following:

Choose producers to delete (check box to mark each)
Select radio button "Delete" button and click on "Rebuild".
Make the changes described in paragraph 2 if necessary.

Category	Position	Level
Good-A	1	0
Good-B	2	1
Good-C	3	2
Good-D	4	3
Good-E	5	4

Set the appearance of your store

The system provides a flexible way to adjust the look and content of each page of the store. This is done by the Administration Site Manager. For this how it works read the Site Manager HELP. Store provides some built-in system options to add:

Add text and HTML code on all pages on the store.
Add images.
Add a flash.
Create and add tables with different types of promotions of goods from the store database.
Edit embedded sections (bands) of the site above and below. Different sections (bands) of the site can be edited by the administration Site Manager... -> Top/Foot Line .
Create a message to the client depending on its status. (From Administration -> Clients, for more information, read the HELP). This release will see the client on initial entry into the store. Customer of the store may be with the following status:

Customer - this status receive all customers in the store after registration.
Distributor – all customers of the store, who have set distributor status.
Blocked – all not loyal customers, whose access is blocked.

Administration of Site Manager... -> User msgyou can write a message to customers with different status. Read more here .

Working with Site Manager

The system offers a flexible way to position the various elements on pages. From the Site Manager you can see how are divided the various areas of the site. At the top are links to all pages on the site. That way, after you select the page and after an area you can arrange very flexible the different elements on the pages. The system offers a ready elements that you may put on the site pages as you like. You can add and remove their own items online. The button "Add/Remove Advertising"you go on to add, edit and remove various items from the site.

Add, edit and delete items - From Site Manager -> Add/Remove Advertising can add or remove items online.

Description of the table Add/Edit Advertising

The table can be seen all the elements that can be used on the site. The system offers a ready elements that appear in the table as"*System" . These items cant be deleted from the table. Some elements of the system can be edited. With the link "Edit" under each of the elements you can edit the item
You can also add your own elements that may be:

Flash
Image (Image) and link to it or just text link.
HTML code or pre-written text message - More ...
Tables with promotional goods - More ...
Add elements to the table

Add Flash-to add flash, under the table "Add / Edit Advertising" select radio button "If advertising is a FLASH select this radio!, Specify the name of this element in all language versions of the site (may be same name for all languages) in the "Browse" button select the flash that you want to upload in the box Width: Set width in the Pixel a flash in the box Height: Set height in pixels and click on the button "Add". Flash will be added to the table "Add / Edit Advertising"
Add photos and / or ordinary link. - Select radio button "If advertising is a LINK or IMAGE select this radio!", in the box Advertising url: set the URL (if not started with http: / / system will automatically add it), from Target: select whether to open link in a new window (_blank) or in the same window (_self). If you add a picture by pressing "Browse" add photo box "Advertising image:", Set width (Width:), height (Height:) in the pixel (pixels) in the picture. In fields "Advertising link name" Set name in all languages (this name will be shown in the table may be the same for all languages). In fields "Advertising alt text:" you can specify alternative text, this is text that describes the actual link / image, it's nice to give such a description because it is indexed well by search engines. Set this text to all language versions of the site. In fields "Text before a link" and "Text after a link" you can add text links respectively before and after the link. If you add such a text, write it for all language versions.
Add HTML code ready pre-recorded or text message - More ...
Adding tables with promotional products More ...
All the elements you have added can be deleted by pressing "DEL"against each item or "Edit»" under the item if there is no such button.

Working with Site Manager - add / remove various elements of the site pages .
Once you have added items in the table Add / Edit Advertising you can use them on the site. This is done by going to Site Manager and:

Choose from the links above to select the page where you want to put the item. This page are marked as active.
Choose which area of the page you want to put the item. This is done by click on the area. At the top of the page will be displayed on any page and work area you are working.
In one area you can add items as you wish. Select the item or items you want to put this page in this area by selecting the check box before each item.
From the drop down menu "Line" select the order in which elements will appear in this area (The arrangement is from top to bottom). After making sure that you've arranged the way you want to save changes button below. All active elements of this page and this area will be colored green.
If you want this area to be the same for all pages on the site include a check box above the button and save. The change will affect all the pages to this area.
Note when you add other elements, you must comply with the size of the area and size of items. Otherwise the site will not look good.

That way, you can edit any page of your site if desired. You can add non limited number of elements to the table and then use them in different places on the site

Customer Administration

Users of the store may be customers (Default) or distributors.
The system offers a search engine for finding customers in the store database.May be included criteria to limit the search.
      - If a check box is selected "all",search criteria will be removed. Will be shown all registered users.
      - If a check box is selected in "Default" system will show all customers who are not blocked and are not distributors.
      - If a check box is selected the "blocked" system will only display the users blocked. The system enables you to block access to all resources of the shop for all not loyal customers, without deleting his account at the store.
      - If a check box is selected a "distributor" system will display only distributors.
Search results are displayed in table divided by pages. The table includes detailed information about user name, address, phone e-mail, turnover made in the store, the status of the user and information about when was the last logged into your account at the store and from which IP address.
On the search results could do the following:
- - To lock / unlock status of the user(s). Colored in yellow rows of the table are Blocked users.
- To delete users from the database (if you have administrator rights).
-To set a personal discount for each distributor of the store. To use the discount store customer must have a distributor status and is assigned a percentage discount. The system provided and other discounts. Distribution discount are with the highest priority! If there is a distribution set discount rates, all other discounts do not participate in determining the price.
To change the status of customers in the store do the following:
- Select a check box to the customer (can click on the entire line with the client - the client's order is marked is colored in gray).
- Choose the action: Block / Unblock / Delete button and click "Save." Deleted account customers of the store can not be recovered.
To create a distributor (s) mark check box, select from status menu the "distributor" and set the discount rate. This procedure can also be made for more than one client.
To change the details or to view statistics associated with the client is necessary to click the user in the first column of the table. You see all available information in the database for this client
In the box "Edit user" can see when the last customer has entered the store (in your account) .
You can change the password of the client. The password must be at least 6 characters.
You can modify / add data to a company associated with the client. To delete the data a company can do so on menu “Firms”.
You can change personal user data and information referred to contacts.
You can also choose from here if you can delete the client. Mark check box "Delete User" (you will be warned that it will delete all entries for this user)
From below you can see which operator has changed the last customer data, and on what date and time this happened.
The box preffered goods you can see detailed information about what goods and the number purchased client.
In the table, "All goods waiting to be paid" all goods which the customer has added to cart, but for some reason have not been paid.
The table of all goods Refused Payment can see all the goods which the customer refused to pay. Based on the information you find on most goods preferred by the customer and therefore make him a suitable offer .
In the box "Extract of an order”, you can see all the statement made by the customer orders broken down by payment status, as you can see the turnover made in the store, the price paid for the delivery and all amount. At the bottom you can see details of all orders made - click at any order-> invoice will appear on the contract.

Set delivery method

The system provides two ways to charge the cost of delivery. The price for delivery will be charged automatically to the total purchase, depending on the method of delivery that use. In Menu, Configure ... -> Settings (Section Delivery Method) select the method of delivery:

Weight method - Method based on weight. Most courier companies operate on this principle. The system automatically calculates the total weight of the purchase price and estimated delivery..
Zone method - Method based on the remoteness of the client. Determine prices for different zones. The cost of delivery will be added automatically to the purchase price.
Once you've selected (on the menu Configure -> Settings section Delivery Method) method for the delivery of administration Configure -> Shipping adjust prices for delivery. For more information, read the HELP in the administration.
Administration of Site Manager ... -> Top / Foot Line, section “Terms and Delivery” can describe the conditions and manner of delivery. This information will be available on the website under the section "Terms and delivery. Depending on how the delivery system you use can show price for delivery in the box on the site. For more information, read the HELP in the administration menu.

Set discounts

From the administration Configure -> Discount can set discounts, which the system will automatically be added to the total value of purchase. System allows to make the following types of discounts:

Discount - Free Shipping. For its part, free delivery can be done in two ways:

Free Shipping on a large turnover gained more than the settings in "Free delivery when accumulated turnover greater than." This discount will be given to each contract regardless of what value, if the customer has made a turnover in the shop more than in your given in th box. This stimulates the constant store customers.
Free delivery in a single contract with a value greater than you specify in the "Free Shipping on order greater than the”. The discount will be given to any orders over this value.

If you wish to use any of the free supply, type 0 or leave empty the blank box, then click the button "Save" (in theFree Shipping table)

Reductions in % of turnover made in the shop –Permanent % discount depending on the turnover in the store. This discount is given for each contract is not dependent on what value, if the customer has made such a turnover that enter into your search values.
      - You can add new discount by filling in fields for which turnover what discount is charged and click Add.
      - You can change the turnover and / or % discount, making changes save them by pressing "Save"
      - The Del link facing any discount can delete it.
      If you want to use such discounts with link DEL delete all fields.

% Discount on single order - works on similarly way, with concessions made for turnover, but only relate to a single contract. You can add,delete and edit the turnover and % discount.
If you want to use such discounts with link DEL delete all fields.

Permanent % discount is not dependent on the turnover of customers. Suitable when the dealer gives a discount. This type of discount is with the highest priority - if enabled this kind of rebate system is not interested in customer turnover. The discount will be given to each contract not dependent on its value. To define this type of discount from administration -> in Clients column write % discount to the customer, set the status of "distributor" and save. If this box set status to 0 and select "Default" the customer is not using this type of discount.

If you choose to display the site discounts you enter, the system offers the possibility to automatically display them in a box in section Distributors and discounts on the site. You can specify the conditions for distribution and other information relating to concessions and distribution.

To change the position of the box with discounts for single purchase is necessary to reposition the string %DISCOUNTS% of the desired location in the text.
To change the position of the box with the concessions made in% of turnover in the store is necessary to reposition the string % DISTRIBUTORS% of the desired location in the text.
For hiding the list of discouts in a single purchase just delete the string %DISCOUNTS% and save changes to the button below.
For hiding the discounts to distributors simply delete the string % DISTRIBUTORS% and save the changes with the button below.
To remove a discount turn off a check box Display discounts on site (there is no need to delete the upper strings)
After any change to the concessions above click Save button below to reflect changes to the site.
If you use different language versions of the site, switch to any language and make necessary changes and save!
System allows to modify all system messages and texts that appear on the site. To change the text do the following:

Edit system messages and texts

From the Administration menu Configure - > Settings -> Language. Will appear in all system messages, which if necessary can be edited. The page is divided into sections, each section has a name that appears on any page of your site appearing these messages. Thats way you find where these messages appear.

If the site is multi-language (use more than one language) is necessary to switch (in administration) in the appropriate language and make the change, then save it. When you switch to the language of icons (on the left side of site), edit all messages and texts for this language. This logic is the whole administration of the site.

Orders and invoices

The shop has a flexible and detailed system of statistics of all registered contracts and reporting of invoices. Can make a statement of an order for a specific date or for a specified period of time. This can be done as follows:

Extract a specific date - could be in three ways:

By selecting (clicking) date from the calendar at the bottom right corner you want to make a statement - the system will display all registered contracts, also total turnover for this date and the price paid for the delivery.
Once you select a link Orders (Orders) / top in the left menu / system gives you detailed information about all registered contracts in stores today.
* If on the calendar below select the right today or future date the system will offer to save the message in suggesting "Reminder" (if you have administrator rights system will allow you to open and read the log file of the reminder).

Extract a specified period of time - can happen in two ways:
1. Calendar on the left as you select (click) the link to the month - the system allows you to extract all registered contracts for the current month. With the calendar arrows choose past months which you wish to extract.
2. Select radio button to "Start Date" and "End Date", then select start and end dates for the period for which you want to make a statement and press the button show.
Extra help in the search criteria:
1. You can make a statement for a particular customer of the store, it choose "Customer:" and specify the period for which you are interested in and click "Show" .
2. Additional search criteria are:

Status-> Paid Orders - all contracts for which the system has received confirmation from the respective payment processor or customer (in cash on delivery).
Status-> Waiting Orders - or pending orders are orders made by customers of the store for which the appropriate payment processor has not confirmed that they are paid.
Status-> Reject Contracts - All contracts that customers of the store refused to cash or the payment processor e submitted information to store the order was refused.

You can switch on or off all search criteria according to your wishes and the payment processors, for which you want to get the extract. When check box is selected before a search criterion, then this criterion is included in the search. With all these criteria, the search system gives you greater flexibility in searching and making different statements!

Found results are sorted in a table in the title of which has been written about for what period is the summary.
Explanation of search results.
- In column № is displayed the serial number of the contract. Before each number has an order check box, which is marking the corresponding invoice.
- In the column is written invoice number of the invoice value of the invoice, the invoice status (paid, pending or denied) as well as time and date from which the invoice.
- In the "Processor" see who has served payment processor payment (if required and can check the statistics for the payment processor).
- In the "Client" shows the client that is written on the invoice.

* If in the store you collect statistics about the supply of goods,in the "sent" field button appears to press when the product is sent to the client. In place of this button will display the date and time when it was consigned to the customer and the operator of the store, which marked the product as sent. In the "Received" will appear click "got" you have to press when you are confident that the product is received by the customer. In place of the "got" to display the date and time when the product is received by the customer and the operator who marked the product that is received. If you use a courier company that is able to reflect the movement of consignments (when received or returned) this can be done automatically.

* Client can also store the goods marked as received. This happens after the customer has entered vie his account into your store -> section and select orders. There the customer can also see when the product is sent to it. To the right of the box with time and date of dispatch button “I received the shipment”, the customer can press this button stating that he received the deposit slip. Then the administration in the "Received" will display the date and time of receipt, and that the client has marked himself that he had received the shipment.

* When you click the invoice from this table will open a window with detailed information on the invoice. If you want to open all invoices, set all search criteria and Mark check box to "Open Invoices" and then press the button "Show".

* The system gives you access to each invoice to write notes and comments. This allows to highlight different parts on this invoice. You can add notes to more than one invoice at a time.
- To add a note to the invoice:
1. Find the invoice as described above.
2. Click on the link to the invoice № ...
3. You'll see all the details about that invoice.
4. Click on »Add note to invoice № , check boxes before invoice will be selected automatically and simultaneously will appear a text box where you can write a comment or note.
5 Save the button "Save". (Be sure to check box is marked to the relevant invoice). The invoice will show comments, date and time when it was created, and the operator, who wrote it.
- To add a comment to simultaneously several invoices: Find invoices as described above, and include in the search check box "Open Invoices". Once you see open invoices may have write comments on all invoices, as described in the previous indent way and once you are ready to save the button "Save" (below the table).

*If you want to delete the invoices simply select the check boxes to the invoices that you want to delete, switch radio button to "Delete" and click "Save".

The system gives very useful information about the products you sell in the store, about which goods are of most interest to the client. In the box "Preferred goods for the period, the system gives the following information:

In the table "All purchased goods”, you see the most purchased goods for the period and the criteria set by you in seeking and bought pieces of each item.
Table "All goods waiting to be paid” or pending contracts, the system gives you information about products and their number, which customers have chosen to buy, but for some reason are not paid. These are products that customers are added to their shopping cart and made their choice of payment during certain payment processors.
In the table “of all goods REFUSED payment” system shows you the goods and their number, which customers refused to buy or for some reason have been denied by the payment.

In the box "make an order for a period" system gives you detailed information about the number of underlying contracts for the period and search criteria set by you. Information is separated : Total number of orders made, the number of contracts separated by different payment processors, and the status and number of orders.

In the table, "Turnover and delivery" system gives you information for its turnover in store for the time period and search criteria set by you and the cost paid for shipping. Most of the below shows the amount of turnover + delivery costs for the period of time specified search criteria.

Promotions

The promotions are part of the Site Manager system. They are horizontal or vertical table, which has products at preferential prices. Such tables can create and use them on the site.

To add a product in a table with promotions make the following:

Click the "Add item (s) in the table with promotions" - the system will transfer to the table with the goods.
Locate and mark check box to the desired goods you want to add to the table with promotions.
Select radio button "Add to promotions" (located under the table with the goods).
To add selected products to the table promotions click the "Save" - the system will return back to the table with promotions.
Make necessary changes in the price (if necessary), enter a higher price (will be visible on the site crossed out). If you do not introduce crossed out (higher) price in table promotions will have crossed out a high price for a good site.
Warning: when the price changes of goods in the table with promotions - the price change is reflected in the table with the goods. Strikethrough price is irrelevant - it is a marketing trick.
After the following changes in the price of goods in the promotions table mark check box before the goods you want to save in the bottom and select the radio button “Changes in commodity prices in the table with promotions“ and press the button "SUBMIT".

Creating a promotion:

To create a promotion (horizontal or vertical table) must first have added goods in the table for promotions and have edited the goods price.
Select radio button "Create new table vertical" or "Create a new horizontal table depending on your desire.
Mark check box to the goods you want to include in the promotion and press the button "Submit".
On the next page will display only the goods which will be included in the promotion. Check carefully the products that are included in promotions at a later stage will not be able to add other items to this promotion. At a later stage may be deleted as well as promotion of goods to change the order of goods in the promotion.
In the column "Order / Delete" you can specify the arrangement of goods in the promotion. If there is no set order of the goods, the system will sort the goods at random. Once created and saved promotion can be edited - to be arranged or deleted goods depending on your wishes.
Set the name of promotion for all language versions in the fields "Table name:" preceded by the language. You can use the same name for all language versions.
. If you create a horizontal table with promotions in the field "Number of items per row in the table" specify how a line of goods to arrange the promotion! If you create a horizontal table value of this field is 1 and the system dont ask you about it.
Once you've made any necessary changes to the layout, and you have the data necessary , save with the button "Submit".
The system will return to the home page of promotions. At the bottom of the table "Edit / Delete Saved Tables" will see the name of promotion created by you.

Edit / delete this promotion:

To delete a promotion simply clicking a cross from the right promotion and to answer with “OK” on the questions asked.
To edit a promotion simply select the radio button to the promotion - can change the layout, the names of the promotion, and delete products from the promotion. After making your desired changes to the save button "Submit".
If you delete all the goods on promotion, then, the promotion will be deleted.

For deleting goods from the promotions table do the following:

* Select radio button "Delete goods from promotions table" switch on check box to include goods from the table of promotions that you wish to delete. Then press SUBMIT button.

Offers

MuBuddy software gives opportunity the use offers. Marketing trick - offering discount on the purchase of a certain number of goods.

Create a new offer - To create a new offer should do the following steps:

Click on the button "Create a new offer (above left) and follow the instructions.
The next step, the system will ask you to set the name of the offer. This name may be changed at a later stage, once the offer is created.
The next step, the system will ask you to specify the number and the goods which will be included in the offer. To find these products use the search engine. You can limit the search criteria by selecting from the drop down menu what category you are looking good. If you select "All" search, it will be done in all categories.
Once you find a product you want to include in the offers mark check box befire the goods – in the Number column will appear a text box in which you have to specify how many of that item to be included in the offer.
Once you have marked a check box to the product and you specify the number of goods that will be included in the offer click the button "Add to Offer" (found at the bottom of the table). Under the table with the goods will show a new table with the creation of your offer. In the table heading you will see the bid amount and the prices of all goods included.
This offer can add a non limited number of goods in the manner described in section 4 and 5.
Once you have added all the goods you want to be included in the offer by pressing "Browse ..." Select a picture (this picture can not be changed at a later stage) the offer and click the Save button. With this step, you created a new offer. You will be transferred to the finished page offers.
You need a few more changes to be completely finish the offer. In the field "title bid" you can change the title of the offer in the "Detailed desctiption of the offer".Write detailed description of the created by you offer. The description may be formatted in the desired manner.
It is necessary to define "final price of the offer" in the text box. Above this field is shown in red amount included the cost of all goods included in the offer and the total weight of goods in the offer.
From the drop-down menu item select the position on the site. Placement in the site is doing in the following way. Offers must be placed by 2 in one row. Count going from left to right, from top to bottom. Total number of offers that will appear on the site can be set from section "Settings" (top right).
Once you have done all the things listed above create a new table (you will see on the site) with a offers - click on 'Save' (located at the bottom under all offers)
If you use different language versions of the site make changes in name and description of the offer for each language and save the button below!

Edit and delete offers
You can edit the table of offers by sorting offers like you want to appear on the site.
- You can change the titles detailed descriptions of the tenders.
- You can change the price of their bids.
- You can edit all offers at once.
If you do not want any offer to appear on the site can switch off the box "active offer" and then click Save.
If you use different language versions of the site make changes in name and description of the offers for each language and save the button below!
On offer is already created you can not change the type and number of goods in the offer. Can not be changed and the photo of the offer. To do any of these changes offer should be deleted and created again as a new.
Each offer can be erased by pressing "delete." Deleted once the offer can not be recovered.
Settings of offers - Settings
- From the button "Settings" (top right) you can change some settings of offers.

Show Contact Form TAB in offers - switch on or off contact form which appears to offer section.
Number of offers on the firs page - The number of offers in the offers section of the site.
- To reflect the change of the site is necessary to save the change by pressing 'Save' (located at the bottom of all the offers below)
- If you use different language versions of the site save it for each language and with the button below!!
Show SlideShow in Offers Description - switch on or off SlideShow for offers. When is "enable" large photos are displayed sequentially after a mouse click on the pictures. If "disable" all pictures of the offer appear one below the other.

Add text and HTML code on the site

Text editor is a part of the Site Manager system. With a text editor you can create messages or other texts and you can save them as files and use them on the site. Can directly save and HTML code.

Create a new file - To create a new file that can be used later click "Add New File" (upper left). The system will create a file named "»[EDIT The File Name!]«"
- In the "File name" (a bright yellow box) change the name of the file with that name, which means something to you.
- The text editor create a message or anything, table ... etc.
- With the button "Save" save the file. In the box "Saved Files" will appear the file name.
If you use different language versions of the site, respectively, switch to any language name and edit the contents of the file and save the button below.
File edit. To edit a file, just click in the box "Saved Files" on the file you want to edit. The system will load the file in a text editor. You can edit the file name as well as its content. If you use different language versions of the site, respectively, switch to any language name and edit the contents of the file and save the button below.
Delete the file - To delete a file is needed in the box "Saved Files" to click the red cross against the name of the file. You will be asked do you want to actually delete the file?

Sort titles in the bands above and below the site

The system allows for ranking titles in the bands top and bottom as desired. In the section "Top Line" add all titles that should appear in the line up of the site. In section "Fotter Line" add all titles that should appear in the bottom line of the site. With the buttons "Add to top line" and "Remove From Top Line" you can add and remove titles from the top line (Top Line). With the buttons "Add to Footer line" and "Remove From Footer Line" can add and remove titles from the bottom line (Footer Line). This is done by checking with the element and press the button. When you remove one element from the "Top Line" or "Footer Line" it will appear in "Forbidden Items". All items in "Forbidden Items" will not appear on the site. The system allows you to move elements themselves in "Top Line" and "Footer Line". This is done by selecting one or more items and move them left or right by the buttons "Move to Left" and "Move to te Right". That way you can rearrange the titles of all sections in the "Top Line" and "Footer Line". After you arrange the items the way you want ,save it with the button below.

In a text editors you can describe these texts as you would like to appear on the site. If you choose to display the site delivery prices which you give,the system offers the possibility to automatically display them in the box under "Terms and delivery" of the site.
To change the position of the box to the areas of the site is necessary to reposition the string %ZONE% of the desired location in the text.
After any change of zones or delivery prices with MANDATORY SAVE button below save it to reflect changes in "Terms & Delivery".
In order to show the list of areas switch off site check box Show Zone or just delete the string %ZONE% and save the changes with the button below.
If the sting % ZONE% is gone - the areas box does not appear on site.

If you use different language versions of the site, respectively, switch to any language and save the button below.

Send News Letter

Step 1

You can send eMail in two ways :

Sending only to selected eMails in a given category - Select a category without MARKING check box to the category and then select all the email addresses that you want to receive the eMail and then press forward arrow to continue.
Send an eMail to all members of one or more categories. You can send an email to all members in one category by selecting the check boxes and and then press forward arrow to continue.
You can send email to all categories simultaneously by selecting a check box in front of them and press the arrow to continue.
*WARNING! That way you will send email to customers who do not wish to receive Newsletter Site too!

Red painted eMails are customers who do not wish to receive a NewsLetter from the site!

To add emails do the following:

Select a category in which you want to add emails.
Click the link "ADD E-MAILS" below - You will see a text box!
The format for adding a new eMails is as follows:
-Any new eMail must be on a NEW Line!!
- The shape of each line is Name and Last Name e-Mail@address.com
- Allowed characters,with which can be divided FAMILY NAME and email are: " \' < > ; ,
You can add a non limited number categories and eMails in them!

To delete eMails mark eMails you want to delete and click on the link DELETE SELECTED.
* You can not permanently delete the eMails of the customers - can be deleted only for the current session of the Newsletter!
* The eMails in all other categories will be deleted without being able to recover!
To add a new category click ADD CATEGORY link on the left. Write a category name and click ADD ...
To delete a category - can be erased only categories that you've added. To delete a category, mark check box before the category to delete and click DELETE SELECTED.
WARNING! - All emails in this category will also be deleted without being able to restore them!
Category with the customers of the site and eMail test category can not be deleted.
To rename a category - select a check box before the category and click RENAME CATEGORY - Set the new name and press in OK.

Step 2

In the FROM box write from who the eMail is sent. If the field is empty, his place will be replaced by your eMail.
In the SUBJECT box write about what this eMail.
In the MESSAGE write itself eMail. Email can be in HTML format.
It is recommended the eMail to be prepared in a HTML editor in the way you want to look. Use the following string in your eMail to replace:
In place of the string %FIRSTNAME% system automatically replaced the name of the client.
In place of the string %LASTNAME% system automatically replaces the family of the client.
In place of the string %EMAIL% system automatically replaces eMail of the client.
In place of the string %UNSUBSCRIBE_LINK% system automatically puts the link for denying the Newsletter receiption.
These strings are not required for sending eMail. If you miss any of them - he just will not be added.
Strings must be written exactly as shown - in capital letters and no spaces between the percentages.

Once you have prepared eMail I highly recommend before sending eMail to all, add your eMail (if you have not added) in the test category and first to send to it to make sure that everything is OK, and then send eMail to all you want!

MuBuddy.Com